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You want it all, you want it now?

A complete solution for strategic collaboration

Deliver compelling and productive online conferences with the high-end Cisco WebEx solution that is fully integrated with our top quality ArkadinAnytime audio service.

Optimised for the power users in your organisation, Cisco WebEx provided by Arkadin, is a fully supported audio, web and video conferencing solution for the professional delivery of your strategic communications.

KEY BENEFITS
Rich feature

For high end web conferencing requirements

HD video

Fully integrated High Quality video conferencing

Mobile support

For a full web conferencing experience from multiple devices

Arkadin support

Support for your complete Arkadin and WebEx solution

Recording

Record your conferences for viewing on-demand

OVERVIEW
MEETING CENTER
TRAINING CENTER
EVENT CENTER
SUPPORT CENTER

The Arkadin difference

We deliver the ultimate hosted collaboration solution, combining the premium WebEx web and video conferencing solution with our high quality audio conferencing

  • Arkadin is your single point of contact for implementation,
    support, account management and user training
  • Arkadin supports your company with a full site administration service, setting up new users and providing supporting materials
  • Whether you are a CIO, IT administrator or user, our highly responsive Arkadin Client Care Team is dedicated to answering all your day to day audio and web conferencing requests and queries

A complete suite of Cisco WebEx modules provided by Arkadin for audio, web and video conferencing

With the broad range of advanced voice, video and web conferencing features provided by our WebEx solution, you can:

  • Meet in real time anywhere, anytime, on any device worldwide
  • Use any platform, including mobile devices
  • Enhance communications using integrated HD video
  • Manage highly collaborative business processes from meetings to sales, training, events, and support
  • Integrate with existing day-to-day business applications and existing architecture

Deploy the complete suite of WebEx web applications—or only the solutions you need—and offer your teams enterprise-grade functionality, plus the unique capabilities they need for specific business processes.

The Enterprise Suite comprises:

  • Cisco WebEx Meeting Center —for rich, real-time collaborative web meetings  and sales presentations
  • Cisco WebEx Training Center —for a high-performance interactive online classroom experience
  • Cisco WebEx Support Center —for real-time resolution of remote support issues over the web
  • Cisco WebEx Event Center —for large online presentations, including webinars, company meetings, and press and analyst calls

WebEx Meeting Center for online meetings

Make presentations, share applications, update spread sheets and share anything on your screen, with anyone, anywhere. Meet online with customers, partners and colleagues, wherever they are, easily as if you were face-to-face. Schedule meetings in advance or start an instant online meeting and invite people
to join you by email or Instant Messenger.
 

  • Share documents, presentations and applications
  • Meet from your PC or Mac, your iPhone, Blackberry,
    or any WiFi or 3G-enabled mobile device
  • Use premium quality integrated voice conferencing
    with Arkadin Anytime Audio Conferencing including ‘active talker’ functionality to indicate who is speaking
  • Record meetings for those who missed the session
    or deliver it to new audiences
  • Deliver rich multimedia with streaming HD video and up to six webcams
  • Count on exceptional reliability and security from WebEx and Arkadin

WebEx Training Center for easy online training

WebEx Training Center Online Classroom makes it easy to provide both live and on-demand training sessions. Offer remote learners an engaging, high-touch learning experience without breaking your budget. Connect online learners to remote computers to access materials including training packages, simulators and hands on lab applications.

WebEx Event Center to deliver online events

Host and manage multimedia events with WebEx Event Center, using powerful, intuitive features.
For smaller events through to larger events with hundreds or even thousands of attendees,
WebEx Event Center offers a full package including:

  • Pre-event URL for event registration
  • Attendee confirmation and reminder emails
    with calendar appointment functionality
  • Attendee list, customer polling, tracking and analysing for lead scoring
  • Event recording for on-demand, instant online access
    for any number of viewers to extend your reach

WebEx Support Center

Remote Support with WebEx Support Center - enables you to diagnose and solve customer problems faster and improve your levels of customer support and efficiency. Also allowing you to:

  • Improve Technical Support productivity with easy-to-use remote support capabilities
  • Accelerate diagnosis and problem solving by viewing and controlling customer desktops
  • Decrease call times, increase first call resolution, minimise costly on-site service visits - reducing support costs overall
  • Meet or exceed your service level agreement (SLA) objectives and increase customer satisfaction
  • Serve your clients with the most manageable, reliable, and secure remote access support
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